SPR

Technote

Problem:
This issue was reported to Quality Engineering and was fixed in Notes release
6.5.3 and release 6.0.5.

Excerpt from the Lotus Notes and Domino Releases 6.0.5 and 6.5.3 MR fix lists
(available at http://www.ibm.com/developerworks/lotus/):

Editor
SPR# RCE5W3VZ4 - Fixed a crash after opening a mail message.
This issue was observed in cases where the SendTo field was populated with one
or more names in RFC822 format which are malformed and are not in the expected
format. Typically an address is missing a quote. The type of the SendTo field
itself does not affect the issue - it has been observed with Notes Text List
format as well as RFC822 Type: Address.

To work around the issue, set the SendTo field to another value by creating the
following Formula agent, designed to run on Selected Documents:

Field Sendto := @Username;

Then, highlight the document and run the agent. Once this is done, the
document can be opened without error.

In some cases, you can forward the document to yourself by highlighting it from
the view and selecting the Foward action. The forwarded document can then be
opened without issue.


Supporting Information:

The quote may be missing before, in the middle of, or after the specified
address, as in the examples below:

Missing a leading quote:

"John Doe" <jdoe@ibm.com>"


Missing a quote in the middle (after Doe):

""Jane Doe <janedoe@us.widgets.com>"


Note: In some cases, when an entry similar to the above is copied, it may
display a special character instead of the expected quote, as in the example
below:

""Jane Doe <janedoe@us.widgets.com>"


The following example lacks a trailing quote after the closing ">," and has an
unexpected character after the middle quote:

""Frank Smith"x <fsmith@us.widgets.com>


In another case, the closing quote was missing and "\" replaced the last name.
This could indicate an additional issue, which may or may not be related to the
fact that the closing quote was missing:

""Frank \" <fsmith@us.widgets.com> More >